BridgePoint Technologies and Symphony Clinical Research℠ recently announced an exclusive partnership which provides the global service leader in in-home and alternate-site clinical services to patients in all phases of clinical trials with remote Help Desk support as well as technical monitoring and maintenance. BridgePoint was brought on to support Symphony Clinical Research in their search for ways to achieve operational excellence through technical advancement and innovation.
As part of its comprehensive Managed Services offering, BridgePoint is providing Symphony Clinical Research with monitoring and administration of its critical IT infrastructure as well as on-site technical maintenance in support of the company’s international customer base and 24×7 availability requirements. Acting as Symphony’s dedicated technology partner, BridgePoint is also working with the company’s technical teams to support the planning and deployment of various highly technical initiatives that will ultimately provide an enhanced approach to Symphony’s remote employment, critical uptime, and Disaster Recovery processes.
The partnership with BridgePoint has enabled Symphony to focus on its core business and provide higher-value services to its customers in a cost-effective and efficient manner. Furthermore, the agreement allows Symphony to optimize its budgeting process and operating margins via BridgePoint’s fixed-cost service.
Learn more about BridgePoint’s Managed Services by visiting http://mybridgepoint.com/IT_managed_services.